Guide
Guide
A plain reference on the numbers that decide whether a travel supplier connection is healthy: what each one means, how to measure it, and how to set limits you can defend.
Look-to-book ratio
What counts as a look and a booking, why travel ratios run high, and how to bring them down.
ReadLatency
Why averages mislead, which percentiles to watch, and how timeouts change the numbers.
ReadError rates
Technical versus business errors, the right denominator, and errors at the booking step.
ReadThresholds
How the bands work, the built-in presets, and how to calibrate limits to your agreements.
ReadExample numbers throughout the guide are illustrative and are not taken from any supplier's agreement.